Returns FAQ
What is your return policy?
We accept returns within 30 days of receipt. The items must be in new and unused condition. Please note that some items such as clearance or personalized items may not be eligible for return.
How can I initiate a return?
To start a return, log into your customer account here. Once we process your return we will provide you with a return shipping label. You can also email our customer service team for assistance.
Will I be charged for returning a product?
Return shipping charges are the responsibility of the customer unless the return is due to a product defect or an error on our part.
How long does it take to process a return?
Once we receive the returned item, please allow up to 14 days for us to process your return and initiate a refund to the original payment method.